Smarter Solutions For A Comfortable & Beautiful Home

1. Agreement to Terms

By accessing our website and services, you agree to be bound by these Terms and Conditions. If you disagree with any part, you may not access our services.

2. Service Description

Homely Aura provides home remodeling, renovation, and design services as described on our website. All services require a signed contract and are subject to availability.

3. Project Estimates

All estimates provided are based on initial project specifications and may change based on final design, unforeseen conditions, or client-requested modifications.

4. Payment Terms

A deposit is required to commence work. Progress payments are scheduled at project milestones. Final payment is due upon satisfactory completion and client approval.

5. Warranty Information

We provide a 5-year warranty on workmanship and a 2-year warranty on materials. Specific warranty details are outlined in your service contract.

6. Limitation of Liability

Our liability for any claim shall not exceed the total amount paid for the specific project. We are not liable for incidental or consequential damages.

7. Cancellation Policy

Clients may cancel a project with written notice. Deposits may be non-refundable depending on work already completed or materials purchased. Specific cancellation terms are included in your service agreement.

8. Client Responsibilities

• Provide accurate and complete information regarding project requirements and property details.
• Ensure access to the property during agreed-upon work hours.
• Communicate promptly regarding any changes or concerns.

9. Safety & Compliance

All work is performed in compliance with local building codes, safety regulations, and industry standards. Clients are responsible for ensuring any necessary permits are obtained prior to project commencement.

10. Intellectual Property

All designs, plans, and project-related materials created by Homely Aura remain our intellectual property unless otherwise agreed upon in writing.

11. Dispute Resolution

Any disputes arising from the services provided will be addressed through negotiation in good faith. If unresolved, disputes may be submitted to mediation or binding arbitration in accordance with local laws.

12. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Continued use of our website and services constitutes acceptance of the updated terms.

13. Privacy & Data

We collect and process personal information in accordance with our Privacy Policy. By using our services, clients consent to the collection, storage, and use of information necessary to provide services and communicate effectively.

14. Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control, including but not limited to natural disasters, extreme weather, supply chain disruptions, or government actions.

1. Information Collection

We collect personal information you provide directly, including name, contact details, project information, preferences, and any files or images you share when requesting estimates, consultations, or subscribing to newsletters.

2. Use of Information

Your information is used to provide and improve our services, communicate about your project, send marketing communications (with consent), customize your experience, and comply with legal obligations.

3. Information Sharing

We do not sell your personal information. Information may be shared with trusted service partners assisting with project execution, delivery of services, or software management. We may also disclose information when required by law or to protect our legal rights, property, or safety.

4. Data Security

We implement appropriate administrative, technical, and physical security measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction. While we strive to protect data, no system is completely secure.

5. Cookies and Tracking

Our website may use cookies, analytics, and tracking technologies to enhance user experience, understand website usage, and tailor content and promotions. You can manage cookie preferences in your browser settings.

6. Your Rights

You may access, correct, or request deletion of your personal information at any time. You may also opt-out of marketing communications using the unsubscribe link provided in emails or by contacting our support team directly.

7. Children’s Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children. If we become aware of such data, we take steps to delete it promptly.

8. Third-Party Services

We may use third-party platforms or services to facilitate communications, payments, or marketing. These third parties are obligated to protect your information and may be subject to their own privacy policies.

9. International Data Transfers

If we transfer your information outside your country, we ensure appropriate safeguards are in place to comply with applicable data protection laws and maintain confidentiality.

10. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Continued use of our services after changes constitutes acceptance of the updated policy. The latest revision date will always be noted at the top of this page.

11. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact our support team at support@homelyaura.net.